We Help Visionary Entrepreneurs Make More Money
While Shielding You From The
Day-To-Day Fires That Drive You Crazy

What Is Shockwave Solutions?

Do you ever wish you could spend your day working ON your business…

  • Generating new revenue-producing ideas by actually having time to think for once…
  • Creating new, exciting partnerships that drive your business forward…
  • Developing strategic plans to spur new growth…
  • And solving big problems that keep the business stuck…

Instead of getting buried in day-to-day fires that stress you out and eat up all your time?

That’s what Shockwave helps you do. Here’s just some of the ways we can help you:

Organizational Management

Handling the day-to-day operations in your business takes up a whole lot of time – and it’s an area where Shockwave excels. We work to get everyone on the same page, building processes that ensure smooth, effective operation for our clients. 


Do you have a handle on your company’s finances? Shockwave’s financial team works to ensure maximum profitability, from manufacturing and fulfillment to operational costs, platforms and more, while providing in-depth financial analysis.

Customer Service

Your Customer Service department should be one of the most crucial parts of your operation. Along with cutting refund & chargeback rates, improving satisfaction and ensuring compliance, we transform CS into a revenue-generating powerhouse.


Ready to start improving your revenue? From email marketing to funnel builds, the Shockwave team can maximize your conversion rate, then help scale your business to the next level with data-driven, hands-on marketing reviews.

Merchant Accounts

One of the most overlooked parts of business, getting your merchant accounts right can save you a vast amount in fees, make scaling possible, and prevent major headaches. Our expert merchant account team helps you get them right from the start. 

Vision/ Company Culture

Effective businesses need a shared vision. We implement visions that get every part of your team working in sync, making sure that everyone is working towards the same overall goal, without any uncertainty or inefficiencies.

Systems and Tech Support

Are the platforms you’re using right for your business? Shockwave’s tech team reviews the systems you use, from CRMs to email platforms and more, making integration work smoothly, while reducing costs and solving tech issues.

Coaching/ Interim Services

When key team members are out of action or leave your company, you don’t have to lose their skills. Our team can provide effective interim services in practically any department, while training the rest of your team to handle business-critical tasks. 

Legal Compliance

Complying with FTC, FDA and PCI compliance isn’t the most exciting part of doing business, but it’s essential for avoiding vast fines. Shockwave can ensure compliance, training your entire team, from marketing to CS.

Affiliate Management

Getting legitimate traffic to the offers you run can be a seriously challenging process. With industry-wide connections, we can onboard large-scale traffic sources, while implementing monitoring solutions to help you mitigate fraud.

Human Resources

Getting legitimate traffic to Unlike other agencies, we don’t just start and finish at the top. We believe in ensuring that your entire team feels needed, works effectively, and has a healthy work-life balance, while running detailed performance reviews.

Scaling Your Business

Planning to scale your revenue to a new level? We’ve helped companies sustainably grow from small-scale enterprises to international successes, vastly multiplying revenue while solving the problems that jeopardize scalability. 

Latest Shockwave Solutions Podcasts

Here’s Who We Help Best

We’ve consulted and worked for over 1,000 clients in the past 20 years in practically every industry. In that time we’ve discovered the EXACT types of clients we can generate the best results for.

Our best clients…

  • Are generating between $2MM – $50MM in annual revenue…
  • Are direct response marketers selling either physical and/or digital products primarily online…
  • Understand the value of being legally compliant in your marketing and operations (even if you’re not yet)…
  • And sell an amazing product that delivers real results for your clients…

Sound like you?

Then you’ll want to know…

What Makes Us Unique

We’re not like other agencies in our field. There are three ways in which Shockwave is completely different from anyone else – all of which mean consistent, tangible benefits for our clients:

1) We Execute Solutions – We don’t just suggest you make certain changes. We actually step into your business and make them for you. That way you stay focused on your zone of genius while we work in the background to shield you from the fires that drive you crazy.

2) We’re Experts At EVERY Aspect Of Operations – If you had one COO in your business, you would be limited to that person’s knowledge and expertise. With us you get an entire team, each with master-level expertise in various areas. It’s like having a full team of operations specialists for less than the price of an in-house COO.

3) We Fix Problems Permanently – We don’t believe in Band-Aid solutions. Whenever a fire pops up, we work together as a team to find sustainable, scalable solutions so it doesn’t happen again. This allows you to scale rapidly without losing team members or exposing yourself to unnecessary risk.

Of course, results are what really matter. Here are a few real-world examples of how we’ve helped clients in the past. Take a minute to scroll through the stories below to see the difference we’ve made in other companies… 

Shockwave: The Testimonials

Our Awards

  • Achievement Award- Greatest Impact- Team Building CVS Pharmacy (2017)
  • Leadership Award from Groupon (2017)
  • Team Impact Award from Evernote (October 2017)
  • Above and Beyond Award from Flipkart (2018)
  • Star Performer from Blizzard Entertainment (2018)
  • Excellence in Operations and Logistics from Craftable (June 2018)
  • For Excellence in Operations To This Organization from Rakuten (February 2019)






Revenue Boost

Meet the Shockwave Team


Travis Gomez

Managing Partner

Emma Rainville

Managing Partner

Richard Parkin

Director of Digital Marketing and Analytics

Perrie Holding

Operations Specialist
Option 1

Daniel Brooks

Director of Customer Relations

Nick Krogstad

Technical Lead

Meet the Shockwave Team

Interested in Chatting?

If you’re looking to potentially add an extra 20% – 80% to your net profit over the next 12 months…

If you love the idea of freeing yourself up to focus only on your zone of genius instead of the tedious operations that drive you crazy…

And if you want to spend your days thinking of big ideas, strategy, and company vision instead of day-to-day frustrations…

Let’s chat and see how we can help you.

Before you do that though, it’s important you know there are several criteria we have for new clients. After all, we’re NOT for everyone, and we’re extremely picky in who we work with. 

Here are the criteria you should fit…

  • You’re doing at least $2MM in annual revenue
  • You know operations is a weak point in your business
  • You’re currently using a CRM and have at least one merchant ID

Ready to take your business to the next level? Get started now by filling out the quick form below:

    Latest Shockwave Solutions Blogs

    The 4 Steps Entrepreneurs Forget

    What’s the secret to successful entrepreneurship? Keeping these 4 essentials in mind is a must, no matter your scale…

    Why Have an Open-Door Policy?

    Why Have an Open-Door Policy?

    Why do so many successful entrepreneurs use open door policies? Because they drive real, tangible improvements – here’s how…