We Help Visionary Entrepreneurs Make More Money
While Shielding You From The
Day-To-Day Fires That Drive You Crazy

What Is Shockwave Solutions?

Do you ever wish you could spend your day working ON your business…

  • Generating new revenue-producing ideas by actually having time to think for once…
  • Creating new, exciting partnerships that drive your business forward…
  • Developing strategic plans to spur new growth…
  • And solving big problems that keep the business stuck…

Instead of getting buried in day-to-day fires that stress you out and eat up all your time?

That’s what Shockwave helps you do.

We help visionary entrepreneurs make more money while taking over the day-to-day operations that cause nothing but headaches and stress.

Here are just some of the ways we can help do that…

• Uncover Hidden Profit Centers – We’ve identified 12 different profit centers most entrepreneurs don’t even know exist. That’s why most of our clients increase their net profit by 20% – 80% within 12 months of working with us.• Finance – We evaluate every element of your business to ensure maximum profitability including product manufacturing, fulfillment, packaging, platform and system costs. We can help you negotiate your current contracts on fixed costs, and offer alternative, more cost-effective means if necessary.
• Human Resources – If you have a 10-person team and increase productivity by just 10% per team member, you double overall business productivity. That’s why we help optimize employee performance to increase profits along with work/life balance.• Systems & Tech Support – We’ve found that inefficient technology creates unnecessary stress in digital companies. That’s why we assess your tech stack to reduce friction, negotiate contracts to save you money, and combine software to reduce complexity and save even more money.
• Merchant Accounts – Because of our 20+ years of experience with merchant accounts (MIDs), we can typically reduce merchant fees and/or reserves by up to 50%. That extra profit goes straight to your bottom line. Plus we can help set up systems to protect your MIDs so you can sleep easier and scale faster without worrying about it.• Vision & Company Culture – When employees aren’t on the same page about company culture and vision, owners often get caught up in minor day-to-day details. That’s why we build authentic unity around a common vision so every member of your team is rowing in the same direction.
• Customer Service – One way to increase profits is by setting up systems that reduce refunds and chargebacks by anywhere from 20% – 75%. This goes straight to your bottom line and even increases customer lifetime value to boost profits even more!• Compliance – Most businesses are within inches of an FTC violation that could shut down their entire company. We know how to make your business compliant without decreasing conversions, so you can sleep easier at night.

Coaching and Interim Services

Companies lose skills when managers or specialists are temporarily out of action or leave the company at short notice. Our consultants are on hand to give you the support you need.

Retargeting Customers & Potential Customers

Wait! You aren’t emailing your customers? We evaluate the opportunity and build your email engagement, re-engagement journeys. If it’s present, we optimize it.

Human Resources

We evaluate team roles and responsibilities. How to best optimize employee productivity to increase profits and work / life balance. We offer team and system building packages. 

Merchant Accounts

Is your payment processing healthy?  We determine if the systems you have in place are congruent with your business model. We evaluate your systems and determine the best practices to get the best prices.

Customer Service

It’s more than just answering phones.  We determine if you are optimized for the best customer experience. We will be looking to increase customer retention by decreasing refunds and chargebacks and create the Standard Operating Procedures to ensure that happens every time.

Affiliate Email Marketing

Upon finishing your retargeting campaigns and selling every possible option, we then set up reciprocal mailing. This earns in two ways. First, customers will purchase affiliate products and you get a payout for each product sold. Further, your affiliates will reciprocal mail your offers bringing in revenue!

Affiliate Management

If you are running a CPA offer, traffic can be difficult to acquire. Adding large networks and agencies can be overwhelming. We will teach you our proven systems to not only on-board but also to monitor. Mitigating fraud while scaling may seem overwhelming but we have expertise in this!

Finance

We evaluate every element of your business to ensure maximum profitability including product manufacturing, fulfillment, packaging, platform and system costs. We can help you negotiate your current contracts on fixed costs, and offer alternative more cost effective means if necessary.

Systems & Tech Support

We assess systems and platforms you are utilizing to ensure they actually meet your current needs, from CRMs to affiliate tracking tools and email delivering systems, while making sure you have the correct procedures in place. We also renegotiate any standing contracts.

Organizational Management

Upon finishing your retargeting campaigns and selling every possible option, we then set up reciprocal mailing. This earns in two ways. First, customers will purchase affiliate products and you get a payout for each product sold. Further, your affiliates will reciprocal mail your offers bringing in revenue!

Risk Management

In order to mitigate risks, it is vital that they are identified and recognized, classified and evaluated. Tiered hierarchies, complex process, IT systems, and international integration make risk management necessary to secure the future of your company. 

Vision/Company Culture

There are few things more powerful than having every team member working in sync. Building authentic unity around a common vision is the most direct ways to accomplish this. We can help you determine if this needs to be created, presented or updated.

Latest Shockwave Solutions Podcasts

Here’s Who We Help Best

We’ve consulted and worked for over 1,000 clients in the past 20 years in practically every industry. In that time we’ve discovered the EXACT types of clients we can generate the best results for.

Our best clients…

  • Are generating between $2MM – $50MM in annual revenue…
  • Are direct response marketers selling either physical and/or digital products primarily online…
  • Understand the value of being legally compliant in your marketing and operations (even if you’re not yet)…
  • And sell an amazing product that delivers real results for your clients…

Sound like you?

Then you’ll want to know…

What Makes Us Unique

We’re not like other agencies in our field. There are three ways in which Shockwave is completely different from anyone else – all of which mean consistent, tangible benefits for our clients:

1) We Execute Solutions – We don’t just suggest you make certain changes. We actually step into your business and make them for you. That way you stay focused on your zone of genius while we work in the background to shield you from the fires that drive you crazy.

2) We’re Experts At EVERY Aspect Of Operations – If you had one COO in your business, you would be limited to that person’s knowledge and expertise. With us you get an entire team, each with master-level expertise in various areas. It’s like having a full team of operations specialists for less than the price of an in-house COO.

3) We Fix Problems Permanently – We don’t believe in Band-Aid solutions. Whenever a fire pops up, we work together as a team to find sustainable, scalable solutions so it doesn’t happen again. This allows you to scale rapidly without losing team members or exposing yourself to unnecessary risk.

To be clear, we are NOT a fractional COO. Here are a few differences…

Fractional COOShockwave Solutions
They provide guidanceWe provide executed solutions
They are one personWe are a team of experts
They work specific hours of the dayWe are here for you night & day
They work a certain amount of hoursWe work for you full-time

Of course, results are what really matter. Here are a few real-world examples of how we’ve helped clients in the past. Take a minute to scroll through the stories below to see the difference we’ve made in other companies… 

Shockwave: The Testimonials

Our Awards

  • Achievement Award- Greatest Impact- Team Building CVS Pharmacy (2017)
  • Leadership Award from Groupon (2017)
  • Team Impact Award from Evernote (October 2017)
  • Above and Beyond Award from Flipkart (2018)
  • Star Performer from Blizzard Entertainment (2018)
  • Excellence in Operations and Logistics from Craftable (June 2018)
  • For Excellence in Operations To This Organization from Rakuten (February 2019)

2,200

Campaigns

992

Clients

200%

Revenue Boost

Meet the Shockwave Team

SWHeadshots_012920-19_2G

Travis Gomez

Managing Partner
SWHeadshots_012920-11_2G

Emma Rainville

Managing Partner
richard

Richard Parkin

Director of Digital Marketing and Analytics
20210319_131040

Perrie Holding

Operations Specialist
Option 1

Daniel Brooks

Director of Customer Relations
SWHeadshots_012920-19_2G

Nick Krogstad

Technical Lead

Meet the Shockwave Team

Interested in Chatting?

If you’re looking to potentially add an extra 20% – 80% to your net profit over the next 12 months…

If you love the idea of freeing yourself up to focus only on your zone of genius instead of the tedious operations that drive you crazy…

And if you want to spend your days thinking of big ideas, strategy, and company vision instead of day-to-day frustrations…

Let’s chat and see how we can help you.

Before you do that though, it’s important you know there are several criteria we have for new clients. After all, we’re NOT for everyone, and we’re extremely picky in who we work with. 

Here are the criteria you should fit…

  • You’re doing at least $2MM in annual revenue
  • You know operations is a weak point in your business
  • You’re currently using a CRM and have at least one merchant ID

Ready to take your business to the next level? Get started now by filling out the quick form below:

    Latest Shockwave Solutions Blogs

    Are You Talking Enough?

    Are You Talking Enough?

    Do your staff dread meetings? Here’s how to run productive, engaging meetings for your entire team…

    Learning From Disaster

    Learning From Disaster

    Any business that hasn’t had a disaster hasn’t been running long enough… Here’s why disasters don’t have to be problems:…